Setup → Integrations → RGHS Claim Tracking ka sabse upar wala card (web + mobile same). 🟢 "Chal raha hai" = PC zinda, login zinda, haal me status padha. 🟡 "Tracker set nahi hai" = koi PC register/on nahi. 🟡 "Abhi tak ek baar bhi login nahi hua" = RGHS login kholo. 🟡 "Chal raha hai, par abhi tak ek bhi status nahi padha" / "…N din se koi status nahi padha" = PC heartbeat bhej raha hai par 24 ghante se kuch padha nahi — heartbeat kaam ka saboot nahi, isliye hara nahi. 🔴 "RGHS login dobara karo" = session expire. 🔴 "Tracker PC se koi khabar nahi (PC band hai?)" = heartbeat purana (poll ke 3 guna se zyada). 🔴 error = PC ne jo galti bheji wahi. ⚪ "Is PC par tracking band hai". Neeche "Aakhri sync". Settings roz koi nahi kholta, isliye yahi health "Daily Pending Report — aaj kya reh gaya" me "RGHS tracking" line ke roop me bhi aati hai — sirf tab jab clinic ne tracker PC set kiya ho; "status nahi padha" wali haalat tab jab koi open RGHS claim ho.
RGHS tracking page par connected / chal raha hai ka matlab?
Health line PC ke daave par nahi, aakhri heartbeat ki UMAR par banti hai. 🟢 Chal raha hai; 🟡 set nahi / login nahi hua / chal raha hai par status nahi padha; 🔴 login dobara karo / PC se khabar nahi / dikkat; ⚪ band hai.
Where in ORALZY: Setup → Integrations → RGHS Claim Tracking → sabse upar health card · Daily Pending Report me "RGHS tracking" line