Jo value kisi insaan ne record ki ya event se aayi, wo form me lock ("recorded") dikhti hai. Link dabane par wahi khana khul jaata hai aur neeche reason ka box "Why are you changing it? (required — will be recorded in the register)". Reason khaali → "A reason is required: <field>". Staff Login (ESS) me link nahi, "Ask the owner / admin to change it." likha aata hai. App ki pre-fill values ("suggested", "from previous") lock nahi hoti — seedha type karke badlo. Fill button sirf Pending/Overdue row par hai; completed row ka sudhaar abhi screen se nahi hota (ORALZY support). Web + mobile dono par.
Register me recorded value galat hai?
Pending/Overdue row → "Fill" → locked ("recorded") khane ke neeche "Wrong? Change it — with a reason" → nayi value + reason → "Complete entry". Badlaav sirf owner/admin save kar sakta hai; baaki staff ko save par "Only the owner / admin can change a recorded value — ask them." aata hai. Purani value + reason record me rehti hai.
Where in ORALZY: Registers → row → Fill → locked khane ke neeche "Wrong? Change it — with a reason" (web + mobile)
Quick steps
- Row → Fill
- Locked khane ke neeche "Wrong? Change it — with a reason"
- Nayi value + reason likho
- Save