ORALZY
How-to

WhatsApp form (Interactive Flow) patient ko kaise bheje?

Patient Connect → WhatsApp → Interactive Flows → draft par "📤 Publish" (sach me aapke WhatsApp account par Meta tak jaata hai) → published flow par "📨 Send to patient" → 'Search patient name / phone…' se patient chuno, 'Message above the button', 'Button text (max 30)' → "Send" — 'Sent to <naam> on WhatsApp.' aata hai. Patient ke jawab Live Inbox (WhatsApp Team Inbox) me "📝 Form reply" ban kar aate hain.

Where in ORALZY: Patient Connect → WhatsApp → Interactive Flows

Send sirf tab jaata hai jab patient ne pichhle 24 ghante me aapko message kiya ho (Meta ka niyam). Publish ke baad flow badla nahi ja sakta — naya flow banao. Banana / Publish / Delete owner / admin; Send receptionist aur doctor bhi. Mobile se Send nahi hota.

Quick steps

  1. Interactive Flows kholo
  2. Draft par "📤 Publish"
  3. "📨 Send to patient"
  4. Patient, message, button text → "Send"

interactiveflowformmetapublishsendwhatsappreply

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