RCS ki keys clinic khud nahi daalti — ORALZY centrally set karta hai, chalu karwana ho to ORALZY support se karwana hoga (Setup → Integrations me RCS ka option nahi hai, chahe page ki patti kuch bhi kahe). "📜 History" me aakhri 50 record, sirf jo kisi ek patient ke number se jude. Message box ke {{name}} / {{date}} apne aap nahi bharte — khud likho. Ye 'Growth' add-on ka hissa hai — menu me na dikhe ya 'Upgrade required' aaye to Setup → Plan & Help → Store se le sakte hain. RCS chalu na ho to "Send today's reminders" SMS nahi bhejta, sab 'failed' aate hain.
RCS messaging kya hai aur kaise bheje?
Patient Connect → Campaigns → RCS ("RCS Messaging — Rich SMS"): clinic ke naam wala message jisme card aur button ho sakte hain; RCS na ho to "📤 Send" wala message saade SMS me jaane ki koshish karta hai. "📤 Send" me phone + message (optional card title, image link, buttons) → "Send RCS Message". "Send today's reminders" aaj ki 'Scheduled' appointments ko reminder card bhejta hai — ye sirf RCS chalu hone par chalta hai.
Where in ORALZY: Patient Connect → Campaigns → RCS
Quick steps
- Patient Connect → Campaigns → RCS
- "📤 Send" → phone aur message
- "Send RCS Message"