Pehle ek hi patient ko ek lab me 2-3 baar bhejne par alag case ban jaate the. App suggestion deta hai (jo lab me sabse aage hai, phir sabse purana). Tick wale case rakhe gaye case me milte hain aur yahan aur lab ke paas cancelled ho jaate hain. Rakhe gaye case ka item / cost / daant nahi badalta. Jo sach me alag kaam hai uska tick hata do. Box sirf owner login ko web par dikhta hai — admin login ya mobile app me ye box nahi hai.
Lab duplicate case: ek patient ke 2-3 case merge kaise kare?
Treatment → Lab → Lab Cases page par sirf owner login ko (web par) box dikhta hai "⚠ N patient(s) have 2+ open cases at the same lab" → "Review & merge". Jo case rakhna hai use "Keep" chuno, baaki par "Merge" tick karo → "Merge into one case". Scans + chat rakhe gaye case me chale jaate hain; kuch delete nahi hota.
Where in ORALZY: Treatment → Lab → Lab Cases · Lab Cases page ke upar duplicate cases box → Review & merge
Quick steps
- Owner login se web par Treatment → Lab kholo
- "Review & merge" dabao
- Har patient + lab ke liye rakhne wala case "Keep" chuno
- Jo milane hain unpar "Merge" tick, alag kaam wale untick
- "Merge into one case" → confirm "Merge"