ORALZY
FAQ

Recall reminder aur treatment plan reminder ka switch kahan hai?

Setup β†’ Settings β†’ Auto Messages β†’ Patient Messages (on/off) β†’ "πŸ“’ Automated Patient Messages": "Recall reminders β€” patients due for a check-up (weekly, Sunday 8:00 AM)" aur "Treatment plan reminders β€” pending / partially-done treatments (daily 9:00 AM)". Dono default OFF. Mobile: Setup β†’ Settings β†’ Auto Messages β†’ Patient Messages (on/off).

Where in ORALZY: Setup β†’ Settings β†’ Auto Messages β†’ Patient Messages (on/off) (web); mobile: Setup β†’ Settings β†’ Auto Messages β†’ Patient Messages (on/off)

Section ka subtitle hi bolta hai: "Welcome, reminders, recalls, reviews β€” har switch default OFF". Har switch ek background job ko patient ko message bhejne ki ijazat deta hai; jo clinic ye screen kabhi nahi kholti wo kabhi kuch nahi bhejti. Yahin "Welcome message + UHID when a new patient is registered" aur "Recare / recall campaigns" (alag switch) bhi hain. Switch on karne ke baad bhi message tabhi jaata hai jab WhatsApp hub ki patti hari ho β€” band ho to Sent Log me "Ruka", balance khatam ho to SMS. Pehle ye do switch web par the hi nahi (aur mobile par bhi nahi) β€” ab dono jagah, aur save ke baad wapas padh kar dikhte hain.

Quick steps

  1. Setup β†’ Settings β†’ Auto Messages β†’ Patient Messages (on/off)
  2. "πŸ“’ Automated Patient Messages" kholo
  3. "Recall reminders…" / "Treatment plan reminders…" on karo
  4. Save
  5. Sent Log me Sunday / roz 9 baje ke baad rows dekho

automatedmessagesautomessagedefaultwelcomeclinicsettingspendingpatientrecall reminderrecall switchtreatment remindertreatment plan reminderautomated messagesauto messagedefault offsunday9 amwelcome messagerecareclinic settingsswitch kahanreminder onpending treatment