SAMJHO
Windows app flatbed/ADF document scanner ko patient add karte waqt Aadhaar scan aur Imaging uploads ke liye use karti hai. Uska test built-in hai.
DIAGNOSIS
- ORALZY menu → 'X-ray Bridge Settings…' kholo.
- 'Scanners dhoondein' dabao — scanner list me aaya?
- NAHI aaya → Windows level ki problem: USB cable/port badlo; Windows Settings → Bluetooth & devices → 'Printers & scanners' me scanner dikhta hai? Nahi to vendor site se driver install karo. Network scanner ho to PC ke same LAN par ho.
- AAYA → 'Test scan (JPG)' dabao; page scan hokar aa gaya to sab theek hai.
- Test pass par bhi app me scan na chale to Windows app poora band (tray → Quit) karke dobara kholo.
EDGE CASES
- Multi-function printer (print+scan) me sirf print driver install hota hai kabhi-kabhi — 'full driver package' wala installer lo.
- Dusri scanning app (vendor utility) scanner ko pakde baithi ho to use band karo.
PREVENTION
Reception PC par scanner ka full driver + ek baar 'Test scan (JPG)' karke hi setup complete maano.