FIX (is order me, har step ke baad app khol kar dekho):
- APK UPDATE: Purani APK + naya OTA mismatch crash ki sabse aam wajah hai — oralzy.com/downloads se latest APK installo.
- PHONE RESTART: Aadhe crash yahin khatam ho jaate hain.
- CLEAR CACHE: Android Settings → Apps → ORALZY → Storage → 'Clear cache' — login SAFE rehta hai.
- STORAGE CHECK: Phone full ho to bhi app girti hai — 2-3 GB free karo.
- CLEAR DATA (last resort): Settings → Apps → ORALZY → Storage → 'Clear data' — app bilkul fresh ho jaayegi, LOGIN DOBARA karna padega.
- REINSTALL: Uninstall karke oralzy.com/downloads se fresh install.
TASSALLI
Aapka koi data phone me nahi, sab cloud me hai — clear data/reinstall se patient/billing kuch nahi jaata.
DHYAN
Crash hone par app ki report backend tak khud pahunchti hai — problem bani rahe to support ticket me phone model + kab crash hota hai likh do, fix jaldi hoga.