Ye do-step design hai taaki impression ready hone se pehle lab ko galat signal na jaye: jis Treatment Type me lab work lagta hai, use Done karte hi ek lab case 'pending' me ban jata hai — par lab ko WhatsApp/portal par tab dikhta hai jab aap us par 'Send to Lab' dabate ho. Pehle CHECK karo: Practice → Lab ke upar laal 'Pending Dispatch — N lab cases waiting' banner dikh raha hoga — wahi atke hue cases hain. Phir karo:
- Banner me case par 'Send to Lab' dabao — vendor confirm karo, expected date daalo. Dabate hi lab ko case code ke saath WA jata hai aur (linked lab ho to) ORALAB me case dikh jata hai.
- Agar case galti se bana hai (lab work laga hi nahi) to use cancel kar do.
Safety net: pending case 2 ghante se zyada pada rahe to clinic owner ko WhatsApp reminder jata hai, aur har ~2 ghante repeat hota hai jab tak dispatch/cancel na ho. Kisi case ka reminder band karna ho (jaise impression parso lena hai) to us case par mute kar do. Aage se roko: din ke ant me Pending Dispatch banner zero karna front-desk ka daily rule bana do — Day End ke saath.