Connected (ORALAB-linked) lab ke liye har dispatch par aapke case ka mirror lab ke apne workspace me banta hai — federation sync. Na dikhne ke reasons, order me CHECK karo:
- Vendor sach me linked hai? Practice → Lab → vendor row par 💰 Rate card / 📒 Khata / 🛵 Pickup buttons sirf linked vendor par dikhte hain. Nahi dikh rahe = link hi nahi hai — lab ke labCode se connect karo ya Lab Directory se request bhejo (lab approve karega).
- Case DISPATCH hua? Pending Dispatch me pada case lab ko nahi dikhta — 'Send to Lab' dabao.
- Sync fail hua tha (net/glitch)? System aise cases ko mark karke sweep me RETRY karta hai — ye self-healing hai, thodi der (ghante bhar) me apne aap dikh jata hai. Sweep dobara chalne par duplicate nahi banta.
- Lab galat jagah dekh raha hai — usse bolo apne ORALAB me case ko aapke CASE CODE se search kare (patient name se nahi — naam wahan hota hi nahi, sirf code + clinic ka naam).
Phir bhi na dikhe: case ko kholkar ek chhota edit save karo ya support ko batao — sync marker reset ho jata hai. Aage se roko: naya lab jodo to pehla case bhejne ke baad lab se confirm kar lo ki dikh raha hai — link ek hi baar verify karna padta hai.