PSQ = Dental 3rd Edition Section B ka quality chapter (pages 326–333). 5 standards: PSQ.1 structured QI programme (QA Committee chalati hai), PSQ.2 key indicators (clinical + patient-safety + infection-control KPIs), PSQ.3 management support (safety culture, QI budget, targets, staff feedback), PSQ.4 clinical audit (saal me kam se kam 1), PSQ.5 incident + sentinel event management. Star/CREO wale OEs pe assessor sabse zyada grill karta hai: committee-driven QI programme (PSQ.1.a), patient-safety KPIs (PSQ.2.b), IC KPIs (PSQ.2.c), aur incident management system (PSQ.5.a). ORALZY me SOP codes PSQ-1 se PSQ-5 SOP Library me ready hain — clinic name, QM, director auto-fill hote hain. READY rakhna: QI Manual, monthly KPI dashboard, QA Committee minutes (12 mahine), incident register, ek complete clinical audit report + CAPA. Posters bhi mangte hain: KPI Dashboard (A3), Incident Reporting Form (A4), Just Culture Pledge (A4).
NABH PSQ chapter me assessor kya-kya check karta hai?
PSQ (Patient Safety & Quality Improvement) me 5 standards, 18 OEs hain — QI programme, KPI monitoring, management support, clinical audit aur incident/sentinel system. 4 CREO (star) OEs: PSQ.1.a, PSQ.2.b, PSQ.2.c, PSQ.5.a.
Where in ORALZY: Sidebar → Setup → NABH Hub → SOP Library (PSQ-1 … PSQ-5)