SOP-VERBAL-ORDER (MOM-3 ke andar) ka flow: dentist bolta hai → assistant REPEAT-BACK karta hai (jo suna wahi wapas bolna) → assistant administer karta hai → ORALZY me record → dentist 24 ghante ke andar counter-sign. Audit log dono signatures retain karta hai. Sirf 4 pre-approved drugs verbal order pe chal sakte hain: Adrenaline, Hydrocortisone, Atropine, Oxygen — inke alawa kuch bhi verbal NAHI. Assessor scenario poochta hai: "Patient ko anaphylaxis ho gaya, dentist scrubbed hai — assistant kya karega?" Staff ko repeat-back + counter-sign wala jawab aana chahiye. Poster MOM-3-VERBAL (read-back flowchart) chair-side area me laga hona chahiye. READY rakhna: SOP print, poster, aur staff ko mock-drill karwa ke rakhna — assessor aksar assistant se hi poochta hai, doctor se nahi.
Verbal order kab allowed hai aur kaise document karna hai?
MOM.3.e (CREO): verbal order SIRF anaphylaxis / cardiac arrest / dentist scrubbed hone pe. Pre-approved drugs: Adrenaline, Hydrocortisone, Atropine, Oxygen. Repeat-back mandatory, dentist 24 ghante me counter-sign kare.
Where in ORALZY: Sidebar → Setup → NABH Hub → SOP Library → MOM-3 (SOP-VERBAL-ORDER)