COP.2.a CREO hai — emergency care statutory requirements ke hisaab se. SOP me: ABC assessment → vitals → medical/dental identify → stabilise → treat ya higher-centre refer. Crash cart me adult + paediatric dono drugs/equipment. Higher-centre transfer MOU chahiye — assessor MOU paper maangta hai, hospital ka naam SOP me {{higherCentreMOU.name}} token se aata hai. First-aid kit har chair par, monthly refill. Triage (COP.2.c): RED = active bleeding/airway/anaphylaxis — turant; YELLOW = pain ≥7/10, swelling, fever — 30 min me; GREEN = routine queue. Triage sticker case-sheet par lagta hai. Reception staff ki quarterly training ka record rakho — assessor reception se hi triage poochta hai. Medico-legal (COP.2.b): triggers = trauma (RTA/assault/fall), suspected abuse, alcohol/drug-related, attempted suicide. Director MLR file karta hai, 1 ghante me nearest police station ko intimation, case-sheet MLC-flag hoke lock — edit nahi ho sakta.
READY
MOU copy, triage colour poster (A4), staff training register, ek-do MLC-process ka mock answer.