ORALZY
FAQ

Done treatment ka amount galat save hua — bill ban chuka hai, kaise theek karu?

Done treatment ka price edit karne se ban chuka bill nahi badalta. Bill Recycle Bin me delete karke treatment dobara sahi amount se done karo, ya bill ko Billing me jakar adjust karo.

Where in ORALZY: People → Patients → patient → Visit Timeline + Practice → Billing

SAMJHO pehle: ✓ Done ke waqt server ek finalized, numbered bill mint karta hai. Baad me treatment ka price edit karne se WOH bill apne aap update NAHI hota — dono alag records hain.

FIX ke do raaste:

Raasta 1 (clean, jab payment abhi nahi hui):

  1. Visit Timeline me bill 🗑 Delete → Recycle Bin.
  2. Done treatment 🗑 delete.
  3. Dobara + Add procedure me sahi price daal kar done karo — naya sahi bill banega.

Raasta 2 (jab payment ho chuki hai ya sirf discount dena hai): Billing section me bill kholo aur wahan discount/adjustment karo — patient chart ke bahar Practice → Billing me.

EDGE CASE

rate hamesha galat aa raha hai to problem treatment type ke rate card me hai — Setup → Treatment Types me General/RGHS rate check karo. RGHS patient ka scheme galat set hone par bhi galat rate uthta hai (patient edit me scheme dekho).

Quick steps

  1. Dekho payment hui hai ya nahi
  2. Payment nahi hui: bill Recycle Bin me delete karo
  3. Treatment delete karke sahi amount se dobara done karo
  4. Payment ho chuki: Billing me bill kholkar adjust/discount karo
  5. Rate baar-baar galat aaye to Setup → Treatment Types ka rate card sudharo

amountgalatbillpricedonetreatmentrecycleratediscountrghs

Related