ORALZY
FAQ

Consent sign ho gaya par patient ne treatment se mana kar diya — ab kya karu?

Plan ko Active Plans se 🗑 delete karo — signed consent ka record Forms/Consents me proof ke taur par rehta hai. Patient ka refusal visit note me clearly likho.

Where in ORALZY: People → Patients → patient → Active Plans + Forms/Consents

Ye normal (aur legally important) situation hai — patient ko kabhi bhi mana karne ka haq hai.

STEPS

  1. PLAN HATAO: Visit Timeline ke Active Plans banner me us treatment par 🗑 dabao. Plan par bill nahi bana hota isliye seedha delete ho jata hai.
  2. CONSENT RAKHO: signed consent Forms/Consents list me rehta hai — use delete karne ki koshish MAT karo. 'Consent liya tha, phir patient ne mana kiya' — ye sequence hi tumhara legal proof hai.
  3. REFUSAL LIKHO: us visit ke Clinical Note me clearly document karo — 'Patient informed about risks of not proceeding with <treatment>; patient refused/deferred on <date>' — date ke saath. NABH me bhi informed refusal documentation expect hoti hai.
  4. FOLLOW-UP: patient 'sochunga' bole to plan delete mat karo — plan hi tumhara reminder hai, aur recall set karo.

EDGE CASE

advance payment le chuke ho to refund ka process billing se alag chalega (refund/credit note).

Quick steps

  1. Active Plans me us treatment par 🗑 delete karo
  2. Signed consent ko Forms/Consents me waise hi rehne do
  3. Visit note me refusal date ke saath document karo
  4. Sochne ka time manga ho to plan rakho aur recall lagao
  5. Advance liya tha to refund/credit note process karo

consentrefusalpatientplandeletedocumentlegalnabhrecord

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