Kya kare: "✅ Received in bank" — kuch nahi (bank amount = us UTR ke saare claims ka jod, ₹1 tak farak chalta hai). "⚠️ Amount differs" — us period ka poora Payment Tracker dobara upload karo. "🔎 Check in bank" — Tracker kehta hai paisa gaya aur upload kiye statement ka period us date ko cover karta hai, par UTR wali entry nahi mili — netbanking me dekho. "📄 Statement needed" — us period ka statement upload karo; "What to do next" batata hai kaunsi date range chahiye. "⏳ RGHS processing" — Tracker row hai par UTR abhi nahi; agla Tracker aane do. "⏳ Not received" — TmsBisTrack me CU-approved, Tracker me payment nahi, jabki Tracker us period ko cover karta hai — "₹X expected" aur "for N days" dikhta hai. "❔ No tracker" — approval upload kiye Trackers ki sabse purani payment date se pehle ka hai; paisa aaya ya nahi pata nahi, isliye baaki me nahi gina jaata — us samay ka Tracker upload karo. Alag pill "❓ In bank, not in Tracker" — bank me RGHS entry hai par kisi Tracker me wo UTR nahi.
Bank milaan me Check in bank, Statement needed jaise status ka matlab?
Har claim ka "Status": "✅ Received in bank" = Tracker ka UTR bank me mila aur raqam barabar. "⚠️ Amount differs" = UTR mila par jod alag. "🔎 Check in bank" = statement us date ko cover karta hai par UTR nahi mila. "📄 Statement needed" = us period ka statement upload hi nahi. "⏳ RGHS processing" = Tracker me UTR abhi nahi. "⏳ Not received" = approve hua, Tracker me payment nahi. "❔ No tracker" = us samay ka Tracker upload nahi, pata nahi. (Hinglish screen: Bank me aaya / Amount alag / Bank me check karein / Statement chahiye / RGHS process me / Paisa nahi aaya / Tracker nahi.)
Where in ORALZY: Billing → Insurance & RGHS → Bank reconciliation → Bank milaan · Mobile: Billing → Insurance & RGHS → Bank reconciliation
Quick steps
- Bank reconciliation → "🏛️ RGHS claims" tab kholo
- Status pill dabakar (jaise "📄 Statement needed") wahi claims dekho
- "What to do next" box ki line ke hisaab se file upload karo
- "❓ In bank, not in Tracker" pill se wo bank entries dekho jinka claim pata nahi