Is hafte collection achanak gir gaya — operations me kya check karu?

Collection girne ke do hi raste hain: (A) patients kam aaye, ya (B) aaye par payment nahi hua. Dono alag fix mangte hain.

(A) Patients kam aaye? CHECK:

1. Insights → Reports → Operations → No-Show Rate — is hafte ka trend; spike dikhe to reminder system dekho.
2. Operations → Cancel by Reason — cancellations kyu badhe (doctor chhutti? season?).
3. Operations → Slot Utilization Heat — kaunse slots khali gaye.
4. Growth & Communication → Recall Response — recalls ja rahe hain par response gira?

Fix: cancellation recovery follow-ups chalao, khali slots me recall due patients bulao, WhatsApp reminders confirm karo (WA delivery report).

(B) Patients aaye par paisa nahi? CHECK:

• Reports → Money → Mode-wise Collection vs Day Book — billing hui par collection nahi = udhaar badha. AR Ageing kholo (dekho: billing high collection low wali entry).

Aage se roko: Morning Brief roz dekho (din ki shuruaat ka summary) aur Daily Huddle board pe aaj ke targets rakho — girawat hafte baad nahi, doosre din pakdi jaye.