Patient LTV (Lifetime Value) page batata hai kis patient ne ab tak kitna kharch kiya aur kaun revenue drive karta hai.
Kahan hai: Ctrl+K me 'Patient LTV' search karo — Insights Hub ka 'Patient LTV' tab khulega. Analytics Hub me bhi ek Patient LTV tab hai. Mobile app: Insights → Owner Insights → Patient LTV.
Kya dikhta hai:
- Headline: Total Patients, Total Lifetime Value, Average LTV
- 5 segment cards (click karke filter hota hai):
– VIP: ₹1L+ spend, pichhle 60 din me active – Loyal: 5+ visits, pichhle 90 din me active – Regular: normal visit cadence – New: pehla visit pichhle 30 din me – Dormant: 180+ din se koi visit nahi — churn risk
- Ranked table (top 50/100/200/500 chun sakte ho): patient ka naam/phone/UHID, segment, Total Spend, visits, Avg/Visit, last visit (kitne din pehle — 180+ din red me), first visit
Kaise use kare: VIP → premium offers, Dormant → WhatsApp winback, Loyal → referral asks, New → nurturing. Sabse zyada treatment karwane wala patient table me sabse upar hoga (Total Spend ke hisaab se sorted).