Settings me Language, Voice, "Max turns before fallback", "Daily call cap" (default 100), "Business hours hint", "Owner transfer number", SMS / WhatsApp confirmation aur "Forward to owner when closed" — save sirf owner / admin. Dashboard me aaj ki AI calls, success rate, quota; History me har call ka poora transcript. "Live Monitor" tab abhi chal rahi call nahi dikha pata, isliye History use karo. Asli calls AI tak pahunchne ke liye provider ka webhook setup ORALZY support se confirm karo. AI ka kharcha clinic ke AI credits se katta hai.
Patient ka phone AI utha ke appointment book kar sakta hai kya (AI Voice Receptionist)?
Haan — Patient Connect → Calls → Telephony → "AI Voice Receptionist" tab (Dashboard, Live Monitor, History, Settings). AI Hindi / Hinglish / English me clinic number par aayi call uthata hai, appointment book / reschedule / cancel kar sakta hai aur zaroorat par owner number par transfer karta hai. Pehle Patient Connect → Calls → VoIP me "Connect Exotel" zaroori hai, tabhi Settings me "Enable AI Voice Receptionist" chalu hota hai (owner / admin).
Where in ORALZY: Patient Connect → Calls → Telephony · Mobile: Telephony Hub → AI Voice Calls
Quick steps
- Patient Connect → Calls → VoIP me "Connect Exotel" karke save karo (owner / admin)
- Patient Connect → Calls → Telephony → "AI Voice Receptionist" → "Settings" kholo
- "Enable AI Voice Receptionist" tick karo
- Language, voice, cap, transfer number bharo → "Save settings"
- "Dashboard" / "History" me AI calls dekho